12000 BTU 20 SEER2 115V Ductless Mini Split Air Conditioner
Product Overview
The package is shipped in 2 boxes and may be delivered at different times.
8 years Warranty for compressor and 5 years for parts to ease your worries.
4-in-1 design and a built-in 1-ton heat pump provide comfortable temperatures throughout the year.
Adjustable temperature from 60°F-90°F will suit your comfort in just a few minutes
Suitable for various residential and light commercial applications with coverage up to 750 square feet.
4 fan speeds (low/medium/high/auto) to meet your different needs.
Efficient golden fin ensures good heat transfer performance and long-lasting use.
Washable filter and self-cleaning function bring you fresh and clean air.
Innovative frequency conversion technology saves energy and electricity for you.
Automatic up-down and left-right swing promote air circulation in whole room.
Smart sense room temperature and adjusts airflow and temperature for personal comfort in ifeel function
Comes with a remote control that allows you to operate without space limitations.
0.5-24 h timer and low noise allow you to enjoy a sweet night.
ETL and AHRI certifications ensure the safety and durability of the equipment.
The installation of the mini split air conditioner can only be completed by a Licensed HVAC Installer.
Package includes: 1 x Outdoor unit, 1 x Indoor unit, 1 x Power line, 2 x Copper connection pip, 1 x Drain hose, 1 x Communication wires, 1 x Remote control, 1 x Tape, 1 x Putty, 1 x User guide
| Specifications | |
| Color | White |
| Material | Iron, aluminum, plastic |
| Indoor unit size | 34.5" x 7.5" x 11.5"(L x W x H) |
| Outdoor unit size | 29" x 11" x 21"(L x W x H) |
| Cooling capacity | 12000 BTU |
| Heating capacity | 12300 BTU |
| Cooling power | 1040W |
| Heating power | 960W |
| Coverage area | 750 sq. ft. |
| Air flow rate | 1177 CFM |
| Voltage | AC 115V~60Hz/1PH |
| Dehumidifying capacity | 36 pints/day |
| Temperature setting range | 60℉~90℉ |
| Refrigeration | R32 |
| Timer | 0.5-24 hours |
| Indoor noise level | 42 dB |
| Outdoor noise level: | 53 dB |
| Net weight of indoor unit | 23 lbs |
| Net weight of outdoor unit | 60 lbs |
| HSPF2 | 8.5 |
| SEER2 | 20 |
| EER2 | 10 |
Operation and maintenance
Warning
Safety Precautions
Notices for usage
Names of each part
Clean and care
Troubleshooting
Installation service
Notices for installation
Installation for indoor unit
Installation for outdoor unit
Check after installation and test operation
Maintenance Notice
Electronic manual
Remote controller instructions
WIFI instructions
Note: All the illustrations in this manual are for explanation purpose only. Your air conditioner may be slightly different.The actual shape shall prevail.They are subject to change without notice for future improvement.
WARNING
WARNING: This air conditioner uses R32 flammable refrigerant.
Notes: Air conditioner with R32 refrigerant, if roughly treated, may cause serious harm to the human body or surrounding things.
* The room space for the installation, use, repair, and storage of this air conditioner should be greater than 5m' .
* Air conditioner refrigerant can not charge more than 1.7kg.
* Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
* Not pierce or burn air conditioner, and check the refrigerant pipeline wether be damaged.
* The appliance shall be stored in a room without continuously operating ignition sources (forexample: open flames, an operating gas appliance or an operating electric heater.
* Notice that the refrigerant may be tasteless.
* The storage of air conditioner should be able to prevent mechanical damage caused by accident.
* Maintenance or repair of air conditioners using R32 refrigerant must be carried out after security check to minimize risk of incidents.
* Air conditioner must be installed with stop valve cover.
* Please read the instruction carefully before installing, using and maintaining.
Safety precautions
Incorrect installation or operation by not following these instructions may cause harm or damage to people, properties, etc.
The seriousness is classified by the following indications:
WARNING: This symbol indicates the possbility of death or serious irjury.
CAUTION: This symbol indicates the possibility of injury or damage to properties.
WARNING:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
(Only for the AC with CE-MARKING)
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
(Except for the AC with CE-MARKING)
Safety Precautions
The air conditioner must be grounded.
Incomplete ground-ing may result in electric shocks.
(Do not connect the earth wire to the gas pipeline, water pipeline, lightning rod, or telephone earth wire.)
Always switch off the device and cut the power supply when the unit is not in use for long time so as to ensure safety.
Take care not let the remote control and the indoor unit watered or being too wet. Otherwise, it may cause short circuit.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Don't cut off main power switch during operating or with wet hands(It may cause electric shock).
Don't share the socket with other electric appliance(Otherwise, it may cause electric shock even fire and explosion).
Don't share the socket with other electric appliance(Otherwise, it may cause electric shock even fire and explosion).
Always switch off the device and cut the power supply before performing any maintenance or cleaning(Otherwise, it may cause electric shock or damage).
Don't pull the power cable(The damage of pulling power cord will cause serious electric shock).
A warning that ducts connected to an appliance shall not contain an ignition source.
Don't install air conditioner in a place where there is flammable gas or liquid. The distance between them should above 1m(It may cause fire even explosion).
Don't use liquid or corrosive cleaning agent wipe the air conditioner and sprinkle water or other liquid either(Doing this may cause electric shock or damage to the unit).
Don't attempt to repair the air conditioner by yourself(Incorrect repairs may cause fire or explosion. Contact a qualified service technician for all service requirement).
Don't use air conditioner in lightning storm weather(Power supply should be cut in time to prevent the occurrence of danger).
Don't put hands or any objects into the air inlets or outlets(This may cause personal injury or damage to the unit).
Please note whether the installed stand is firm enough or not (If it is damaged, it may lead to the fall of the unit and cause the injury).
Don't block air inlet or air outlet(Otherwise, the cooling or heating capacity will be weakened, even cause system stop operating).
Don't let the air conditioner blow against the heater appliance(Otherwise it will lead to incomplete combustion, thus causing poisoning).
The appliance shall be installed in accordance with national wiring regulations.
An earth leakage breaker with rated capacity must be installed to avoid possible electric shocks.
This product contains fluorinated greenhouse gases.
Refrigerant leakage contributes to climate change.
Refrigerant with lower global warming potential (GWP) would contribute less to global warming than a refrigerant with higher GWP, if leaked to the atmosphere.
This appliance contains a refrigerant fluid with a GWP equal to [675].
This means that if 1 kg of this refrigerant fluid would be leaked to the atmosphere, the impact on global warming would be [675] times higher than 1 kg of CO2 , over a period of 100 years. Never try to interfere with the refrigerant circuit yourself or disassemble the product yourself and always ask a professiona.
Ensure no following objects under the indoor unit:
1. microwaves, ovens and other hot objects.
2. computers and other high electrostatic appliances.
3. sockets that plug frequently.
The joints between indoor and outdoor unit shall not be reused, unless after re-flaring the pipe.
The specification of the fuse are printed on the circuit bord, such as: 3.15A/250V AC, etc.
WEEE Warning
Meaning of crossed out wheeled dustbin:
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities.
Contact you local government for information regarding the collection systems available.
If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging yourhealth and well-being.
When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposals at least free of charge.
Safety Precautions - CAUTION
Don't open the windows and doors for long time when the air conditioner is running(Otherwise, the cooling or heating capacity will be weakened).
Don't stand on the top of the outdoor unit or place heavy things on it(This cloud cause personal injuries or damage the unit).
Don't use the air conditioner for other purposes, such as drying clothes, preserving foods,etc.
Don't apply the cold air to the body for a long time(It will deteriorate your physical conditions and cause health problems).
Set the suitable temperature(It is recommended that the temperature difference between indoor and outdoor temperature should not be too large. Appropriate adjustments of the setting temperature can prevent the waste of electricity.).
If your air conditioner is not fitted with a supply cord and a plug, an anti-explosion all-pole switch must be installed in the fixed wiring and the distance between contacts should be no less than 3.0 mm.
If your air conditioner is permanently connected to the fixed wiring, a anti-explosion residual current device (RCD) having rated residual operating current not exceeding 30 mA should be installed in the fixed wiring.
The power supply circuit should have leakage protector and air switch of which the capacity should be more than1.5 times of the maximum current.
Regarding the installation of the air conditioners, please refer to the below paragraphs in this manual.
Notices for usage
The conditions of unit can’t normally run
* Within the temperature range provided in following table, the air conditioner may stop running and other anomalies may arise.
Cooling:
Outdoor:>43C(Applyto T1)
Indoor:>52C(Apply to T3)
Heating:
Outdoor:> 24C & < -7"C
Indoor:: > 27°C
* When the temperature is too high, the air conditioner may activate the automatic protection device, so that the air conditioner could be shut down.
* When the temperature is too low, the heat exchanger of the air conditioner may freeze, leading to water dripping or other malfunction.
* In long-term cooling or dehumidification with a relative humidity of above 80% (doors and windows are open), there may be water condenses or dripping near the air outlet.
* T1 and T3 refer to ISO 5151.
Notes for heating
* The fan of the indoor unit will not work immediately when the heating is started to avoid blowing out cool air.
* When it is cold and wet outside, the outdoor unit will develop frost over the heat exchanger which will increased the heating capacity. Then the air conditioner will start defrost function.
* During defrost, the air conditioner will stop heating for about 5-12 minutes.
* Vapor may come out from the outdoor unit during defrost. This is not a malfunction, but a result of fast defrost.
* Heating will resume after defrost is complete.
Notes for turning off
* When the air conditioner is turned off, the main controller will automatically decide whether to stop immediately or after running for dozens of seconds with lower frequency and lower air speed.
Emergency operation
* If the remote controller is lost or broken, use force switch button to operate the air conditioner.
* If this button is pushed with the unit OFF, the air conditioner will operate in Auto mode.
* If this button is pushed with the unit ON, the air conditioner will stop running.
Airflow direction adjustment
1. Use up-down swing and left- right swing buttons on the remote controller to adjust the airflow direction. Refer to the operation manual of the remote controller for detail.
2. For models without left-right swing function, the air vent has to be moved manually.
Note:
Move the air vents before the unit is in operation, or your finger might be injured.
Never place your hand into the air inlet or outlet when the air conditioner is in operation.
Specific caution
1.Open front panel of the indoor.
2.The connector(as Fig) can not touch the terminal board, and is positioned as shown in Fig.
Names of each part
Indoor unit
There are two kinds about Indoor unit, Fig A ,Fig B,the actual shape shall prevail.
Outdoor unit
Note:
All the ilustrations in this manual are for explanation purpose only.
Your air conditioner may be slightly different. The actual shape shall prevail.
They are subject to change without notice for future improvement.
Plug, WIFI function, Negative-ion function, and Vertical and horizontal swing function both are optional,the actual unit shall prevail.
Clean and care
Warning
●Before the cleaning of the air conditioner, it must be shut down and the electricity must be cut off for more than 5 minutes, otherwise there might be the risk of electric shocks.
●Do not wet the air conditioner, which can cause an electric shock. Make sure not to rinse the air conditioner with water under any circumstances.
●Volatile liquids such as thinner or gasoline will damage the air conditioner housing, therefore please clean the housing of air conditioner only with soft dry cloth and damp cloth moistened with neutral detergent.
●In the course of the usage, pay attention to cleaning the filter regularly, to prevent the accumulation of dust which may affect the air conditioner performance . If the service environment of the air conditioner is dusty, correspondingly increase the number of times of cleaning. After removing the filter, do not touch the fin part of the indoor unit with the finger, and no force to damage the refrigerant pipeline.
Clean the panel
When the panel of the indoor unit is contaminated, clean it gently with a wrung towel using tepid water below 40"C, and do not remove the panel while cleaning.
Clean the air filter
Clean the air filter
1. Use both hands to open the panel for an angle from both ends of the panel in accordance with the direction of the arrow.
2. Release the air filter from the slot and remove it.
The air filter is locate above the fuselage.
Take it out facing upward.
Clean the Air Filter
Use a vacuum cleaner or water to rinse the filter, and if the filter is very dirty (for example, with greasy dirt), clean it with warm water (below 45 C ) with mild detergent，and then put the filter in the shade to dry in the air.
Mount the Filter
Reinstall the dried filter in reverse order of removal, then cover and lock the panel.
Reinstall the dried filter in reverse order of removal.
Check before using
1. Check whether all the air inlets and outlets of the units are unblocked.
2. Check whether there is blocking in the water outlet of the drain pipe, and immediately clean it up if any.
3. Check the ground wire is reliably grounded.
4. Check whether the remote control batteries are installed, and whether the power is sufficient.
5. Check whether there is damage in the mounting bracket of the outdoor unit, and if any, please contact our local service center.
Maintain after using
1. Cut off the power source of the air conditioner, turn off the main power switch and remove the batteries from the remote controller.
2. Clean the filter and the unit body.
3. Remove the dust and debris from the outdoor unit.
4. Check whether there is damage in the mounting bracket of the outdoor unit, and if any, please contact our local service center.
Troubleshooting
CAUTION
* Do not repair the air conditioner by yourself as wrong maintenance may cause electric shock or fire or explode, please contact the authorized service center and let the professionals conduct the maintenance, and checking the following items prior to contacting for maintenance can save your time and money.
| Phenomenon | Troubleshooting |
| The air conditioner does not work. | ●There might be power outages. →Wait until power is restored. ●Power plug may be loose out from the socket. →The plug in the plug tightly. ●Power switch fuse may blow. →Replace the fuse. ●The time for timing boot is yet to come. →Wait or cancel the timer settings. |
| The air conditioner can't run after the immediate start-up after it is shut down. | ●If the air conditioner is turned on immediately after it is turned off, the protective delay switch will delay the operation for 3 to 5 minutes. |
| The air conditioner stops running after it starts up for a while. | ●May have reached the setting temperature. →It is a normal function phenomenon. ●May be at a defrosting state. →It will automatically restore and run again after defrosting. ●Shutdown Timer may be set. →If you continue to use, please turn it on again. |
| The wind blows out, but the cooling/heating effect is not good. | ●Excessive accumulation of dust on filter, blocking at air inlet and outlet, and the excessively small angle of the louver blades all will affect the cooling and heating effect. →Please clean the filter, remove the obstacles at the air inlet and outlet and regulate the angle of the louver blades. ●Poor cooling and heating effect caused by doors and windows opening, and unclosed exhaust fan. →Please close the doors, windows, the exhaust fan, etc. ●Auxiliary heating function is not turned on while heating, which may lead to poor heating effect. →Turn on the auxiliary heating function.(only for models with auxiliary heating function) ●Mode setting is incorrect, and the temperature and wind speed settings are not appropriate. →Please re-select the mode, and set the appropriate temperature and wind speed. |
| The indoor unit blows out odor. | ●The air conditioner itself does not have undesirable odor. If there is odor, it may be due to accumulation of the odor in the environment. →Clean the air filter or activate the cleaning function. |
| There is sound of running water during the running of air conditioner. | ●When the air conditioner is started up or stopped, or the compressor is started up or stopped during the running, sometimes the "hissing" sound of running water can be heard. →This is the sound of the flow of the refrigerant, not a malfunction. |
| A slight "click" sound is heard at the of start-up or shut-down. | ●Due to temperature changes, panel and other parts will swell,causing the sound of friction. →This is normal, not a fault. |
| The indoor unit makes abnormal sound. | ●The sound of fan or compressor relay switched on or off. ●When the defrosting is started or stop running, it will create sound. →That is due to the refrigerant flows to reverse direction. They are not malfunctions. ●Too much dust accumulation on the air filter of the indoor unit may result in fluctuation of the sound. →Clean the air filters in time. ●Too much air noise when "Strong wind" is turned on. →This is normal, if feeling uncomfortable, please deactivate the "Strong wind" function. |
| There are water drops over the surface of the indoor unit. | ●When ambient humidity is high, water drops will be accumulated around the air outlet or the panel, etc. →This is a normal physics phenomenon. ●Prolonged cooling run in open space produces water drops. →Close the doors and windows. ●Too small opening angle of the louver blades may also result in water drops at the air inlet. →Increase the angle of the louver blades. |
| During the cooling operation, the indoor unit outlet sometimes will blow out mist. | ●When the indoor temperature and humidity are high, it happens sometimes. →This is because the indoor air is cooled rapidly. After it runs for some time, the indoor temperature and humidity will be reduced and the mist will disappear. |
Immediately stop all operations and cut off the power supply, contact our Service center locally in following situations.
Hear any harsh sound or smell any awful odor during running.
Abnormal heating of power cable and plug occurs.
The unit or remote controller has any impurity or water.
Air switch or leakage protection switch is often disconnected.
Notices for installation
Important Notices
Before installating, please contact with local authorized maintenance center, if unit is not installed by the authorized maintenance center, the malfunction may not solved,due to discommodious contact.
The air conditioner must be installed by professionals according to the national wiring rules and this manual.
Refrigerant leak test must be made after installation.
To move and install air conditioner to another place, please contact our local special service center.
Unpacking Inspection
Open the box and check air conditioner in area with good ventilation (open the door and window) and without ignition source.
Note: Operators are required to wear anti-static devices.
It is necessary to check by professional whether there is refrigerant leakage before opening. the box of outdoor machine; stop installing the air conditioner if leakage is found.
The fire prevention equipment and anti-static precautions shall be prepared well before checking. Then check the refrigerant pipeline to see if there is any collision traces, and whether the outlook is good.
Safety Principles for Installing Air Conditioner
Fire prevention device shall be prepared before installation.
Keep installing site ventilated.(open the door and window).
lgnition source,smoking and calling is not allowed to exist in area where R32 refrigerant located.
Anti-static precautions in necessary for installing air conditioner, e.g. wear pure cotton clothes and gloves.
Keep leak detector in working state during the installation.
If R32 refrigerant leakage occurs during the installation, you shall immediately detect the concentration in indoor environment until it reaches a safe level. If refrigerant leakage affects the performance of the air conditioner, please immediately stop the operation, and the air conditioner must be vacuumed firstly and be returned to the maintenance station for processing.
Keep electric appliance, power switch, plug, socket, high temperature heat source and high static away from the area underneath sidelines of the indoor unit.
The air conditioner shall be installed in an accessible location to installation and maintenance, without obstacles that may block air inlets or outlets of indoor/outdoor units, and shall keep away from heat source, inflammable or explosive conditions.
When installing or repairing the air conditioner and the connecting line is not long enough, the entire connecting line shall be replaced with the connecting line of the original specification; extension is not allowed.
Use new connection pipe, unless re-flaring the pipe.
